Code of Ethics
All REALTORS® adhere to a strict Code of Ethics, which is based on professionalism and protection of the public. The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR®, they can expect honest and ethical treatment in all transaction-related matters. Only REALTORS® pledge to abide by the Code of Ethics, and only REALTORS® are held accountable for their ethical behavior. Some of the basic principles of the Code of Ethics include:
- Protect and promote your client’s interest, but be honest with all parties.
- Avoid exaggeration, misrepresentation, and concealment of pertinent facts.
- Provide equal service to all clients and customers.
- REALTORS® shall be careful at all times to present a true picture in their advertising and representations to the public.
- Assure, whenever possible, that transactional details are in writing.
- Ensure that your comments about other real estate professionals are truthful, and not misleading.
- Respect the exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have with their clients.
For a complete copy of the REALTORS® Code of Ethics, Click Here.
For Information on filing an Ethics Complaint, Click Here.
The purpose of the ombudsman is to provide a knowledgeable, informed contact when REALTOR® members or members of the public have real estate related questions that have not been addressed by an individual broker. The role of the ombudsman is to identify and attempt to facilitate a resolution of misunderstandings and/or disagreements before matters evolve into a formal complaint. The Ombudsman Program in its simplest definition is informal telephone mediation. In some cases it can address and solve minor complaints from the public. It can also solve inter-REALTOR® conflicts before they become serious problems. Like a mediator, an ombudsman helps parties find solutions.